---
title: "COVID-19: Impact on Staffing"
description: We interviewed Nish to discuss how COVID-19 might shape the staffing industry. Here’s an excerpt from the interview.
---

[Rangam Blog ](https://rangam.com/blogs)

# [COVID-19: Impact on Staffing](https://rangam.com/blogs/covid-19-impact-on-staffing)

 Written by [Rangam](https://rangam.com/blogs/author/rangam) | Aug 7, 2023 10:34:49 AM

*We interviewed [Nish](https://www.linkedin.com/in/nishparikh1/) to discuss how COVID-19 might shape the staffing industry. Here’s an excerpt from the interview.*

***Q:**** How will the current crisis impact customers?*

**Nish:** As the economy deals with the fallout of the recession, customers will become more cost-conscious than ever before.

***Q:**** What will HR automation look like post-COVID?*

**Nish:** The staffing industry is already familiar with AI-driven automation for increased efficiency in attracting, qualifying, and screening talent. Post-COVID, automation will move 100x faster than it has in recent times.

***Q:**** Rangam thrives in a culture of innovation beyond automation. What role will innovation play in the near future?*

**Nish:** Keeping automation aside, adoption of any new innovation typically takes 7-30 years. The staffing ecosystem takes years to internalize new tools and technologies. With COVID-19, that’s going to change. We’ll see an accelerated adoption of innovation over the next 6 months-6 years.

***Q:**** Human touch is an important part of talent acquisition. As the coronavirus crisis recedes, what should the staffing industry do to retain its core human element in a rapidly evolving digital world?*

**Nish:** There’ll be safeguards in place to make sure we remember the importance of human touch and empathy in a business where candidate experience matters more than anything else. We have to find that perfect balance between automation and human interaction.

***Q:**** How are you planning to put people back to work?*

**Nish:** Over the next few months, we’ll continue to have challenges with contingent hiring for a handful of industries and job roles. However, once we have more clarity about the situation, we’ll be able to better manage the uncertainties and put more people back to work.

[View full post](https://rangam.com/blogs/covid-19-impact-on-staffing)

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