IT Business Systems Analyst in Mississauga, ON

Overview:

• The IT Business Systems Analyst will be responsible for working closely with partners with Business and IT groups.
• The IT Business Systems Analyst will be supporting projects in the Patient Access product.

Responsibilities:

• Drive the project from initiation to completion end-to-end as a BSA.
• Manage scope timelines and coordinate project activities. Facilitate workshops - story-boarding workshops, translate story-boarding artifacts into an electronic format and provide input in design sessions.
• Contribute in roadmap discussions and vendor assessments. Clear communication keeping IT and the customer apprised of developments and requirements, key metrics.
• Must build strong relationships with our customers. Analyze and document current and future business process models.
• Analyze and document requirements (scope), business rules (use cases). Analyze and document data requirements (from business needs perspective).
• Collaborate with Customers, IT Scrum Masters, Architects, Developers & Software Quality Assurance on solutions and risks.
• Plan user acceptance tests (UAT), create UAT scripts and facilitate UAT. Coordinate with implementation team to provide clarifications and support UAT/business demo
• Perform knowledge transfer to training and communication teams. Support user deployment activities as needed. Lead stakeholders thru the business analysis lifecycle
• Setup internal review sessions between technical team and UX team to review mockups. Work with Data Lake team to understand data to draft rules for calculation.
• Create business rule documents for KPIs
• Create functional/non-functional requirement documentation for dashboards
• Maintain requirements by sprint and manage in JIRA
• Update backlogs based on feedbacks

Education:

• Bachelor's degree or equivalent experience in Computer Science, Information Technology, Business Administration, Systems Design, or equivalent field. 

Skills Requirements:

• 8+ years of BSA experience analyzing and documenting business requirements
• Experience with Salesforce or similar technology is required.
• Working Knowledge of Agile, SAFe and Waterfall approaches
• Demonstrated success handling initiatives of high complexity and risk
• Demonstrated passion for driving your own self-development and motivation.
• Ability to multitask, work in a fast-paced role and required the art of agility, flexibility and time management.
• Pharma & Commercial life science experience is preferred

Must Have Skills:

• Experience in leading a squad and taking ownership of user story refinement.
• Experience in analyzing and documenting requirements (scope), business rules (use cases) and data requirements (from a business needs perspective).
• Planning user acceptance tests (UAT), creating UAT scripts and facilitating UAT.
• Salesforce, Agile and SAFe

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