Job Details

  • Title: Administrative Assistant
  • Code: RCI-18034-1
  • Location: Pittsburgh, PA 15201
  • Posted Date: 06/13/2022
  • Duration: 6 Months
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  Job Description

Job Description

  • The position will support the Disability product lines by partnering with internal and external customers by processing medical records, addressing complex inquiries, and various other administrative tasks.


  • Handle inbound and outbound calls from/to providers
  • Respond to inquiries from claim managers and providers
  • Scan/Fax/email information to and from providers and other resources as appropriate
  • Manage all tasks and mail within the process timeframes
  • Mail or route forms and documentation to units for processing
  • Process digital downloads and upload them into the system


  • Excellent communication and interpersonal skills
  • Proficiency with Microsoft Outlook, Microsoft Word and Microsoft Excel, fax machines, scanning and intermediate computer skills
  • Proficiency in managing multiple tasks
  • Ability to meet deadlines in fast-paced environment
  • Ability to address/resolve complaints, inquiries and service issues in a professional and effective manner
  • Attention to detail and accuracy
  • Possesses strong work ethic and organizational skills
  • Ability to work independently and be reliable


  • High School Diploma or GED Required.