Job Details
- Title: Customer Service Representative
- Code: RCI-13737-1
- Location: US-Remote
- Posted Date: 07/26/2022
- Duration: 24 Months
Talk to our Recruiter
- Name:Hardik Patel
- Email: hardik.patel@rangam.com
- Phone: 908-704-8843 ✖ 255
Job Description:
- Create robocall messages to be merged with specific customer lists/create Robo calls to customers on various job types. Track and report these results.
- Document the info and use Excel to put together a master list
- Customer service work
- Must have Microsoft suite Skills ( Excel, Word, PowerPoint) as well as clear verbal communication skills.
- Ability to follow up via phone with customer directly
Requirements:
- Very strong attention to details
- Must be able to multitask and handle a heavy workload
- Individual must be able to research, analyze and think outside the box
- Must have excellent verbal and written skills
- Possess a strong work ethic and team player
- High School Diploma or equivalent
Experience Levels:
- Intermediate: Typically, has up to approximately 4 years of experience performing this specific job function and requires some managerial oversight/direction.
- Advanced: Full knowledge of related concepts.
- Typically, has at least 4 years of experience performing this specific job function and requires minimal managerial oversight/direction.
- Expert: Full knowledge of the function.
- Demonstrated ability to apply concepts to the functional area and see big picture impact of actions.
- Typically, has approximately 7+ years of experience performing this specific job function and requires very limited managerial oversight/direction.