Customer Service Representative in US-Remote

  • Title: Customer Service Representative
  • Code: RCI-13737-1
  • Location: US-Remote
  • Posted Date: 07/26/2022
  • Duration: 24 Months
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  Job Description

Job Description:

  • Create robocall messages to be merged with specific customer lists/create Robo calls to customers on various job types. Track and report these results.
  • Document the info and use Excel to put together a master list
  • Customer service work
  • Must have Microsoft suite Skills ( Excel, Word, PowerPoint) as well as clear verbal communication skills.
  • Ability to follow up via phone with customer directly

Requirements:

  • Very strong attention to details
  • Must be able to multitask and handle a heavy workload
  • Individual must be able to research, analyze and think outside the box
  • Must have excellent verbal and written skills
  • Possess a strong work ethic and team player
  • High School Diploma or equivalent

Experience Levels:

  • Intermediate: Typically, has up to approximately 4 years of experience performing this specific job function and requires some managerial oversight/direction.
  • Advanced: Full knowledge of related concepts.
  • Typically, has at least 4 years of experience performing this specific job function and requires minimal managerial oversight/direction.
  • Expert: Full knowledge of the function.
  • Demonstrated ability to apply concepts to the functional area and see big picture impact of actions.
  • Typically, has approximately 7+ years of experience performing this specific job function and requires very limited managerial oversight/direction.


About Rangam:

Rangam Consultants is a minority, women-owned, disability workforce solutions global organization. Specialized in attracting and retaining talents globally for a rewarding career in IT, Engineering, Scientific, Clinical, Healthcare, Administrative, Finance, Business Management, and many more, while integrating veterans and individuals with disabilities into the workforce. Indeed, we connect career aspirants to relevant job opportunities, be it jobs in USA, UK, India, or Ireland. Also remote jobs, work-from-home jobs, or contract jobs in different verticals and industries.
Rangam strives to put job seekers first, giving them free access to search for jobs, post resumes, and research companies.Every day, we connect millions of people to new opportunities.