Job Details

  • Title: Associate Account Manager
  • Code: RCI-18892
  • Location: Lake Forest, IL 60045
  • Posted Date: 08/10/2022
  • Duration: 24 Months
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  Job Description


  • The Associate Account Manager serves as a day-to-day liaison between the Client Ad Agency and the brand teams and is responsible for managing projects and timelines.
  • Working in partnership with the Account Manager, Agency’s creative staff and external resources/suppliers, the position provides support and counsel to help the brand teams meet their business objectives/sales goals.


  • Maintain knowledge of Client guidelines including, but not limited to, corporate branding, promotional material development, PromoMats review and corporate compliance.
  • Possess a thorough understanding of their accounts’ (both U.S. and Global) product attributes, marketing objectives, target audience, competitive environment, market dynamics and medical/regulatory/legal position.
  • Maintain an intimate understanding of the Agency Workflow Process including project initiation and kickoff, collaboration, necessary approvals, production and archiving.
  • Demonstrate critical creative thinking and problem solving skills.
  • Demonstrate clear and concise written and verbal communication skills.
  • Demonstrate the ability to prioritize and multi-task to enhance productivity and manage workload.
  • Demonstrate leadership in conflict resolution to facilitate effective outcomes.
  • Possess ability to work in a high-volume, rapidly paced environment.


  • Collaborate with the brand team in the development of creative briefs
  • Recommend key promotional tactics that align with the strategy and goals of the brand.
  • Issue client contact reports to ensure key information is being quickly communicated to all involved stakeholders.
  • Review creative development of a project during concept to completion to ensure specifications, client expectations, budgets, timelines, etc. are being adhered to.
  • Facilitate ongoing, timely and accurate communications to ensure all projects are completed on time and within budget.
  • Support with the development of annual forecasts.
  • Ensure budgets are on track.
  • Track time on a daily basis.


  • Reports to Client Ad Agency Group Account Manager
  • Supports Account Management team & partners with project management & creative team on project initiatives
  • Accountable for strategic and tactical execution, compliance to all related guidelines and budget
  • Adherence to all company-wide financial policies


  • Total account support and project management experience – minimum of 5 years
  • Advertising agency/in-house agency experience preferred
  • Pharmaceutical industry is a plus (both U.S. and Global)
  • Excellent communications skills: verbal, presentation, written
  • High energy, positive, organized individual who is comfortable in a high-visibility role
  • Ability to manage high volume project scope in a fast paced creative environment
  • Great collaborator with ability to focus on both the big picture and small details
  • Bachelor degree required